Returns & Exchanges

At Caldwell, we stand by the quality of our performance gear and offer a 30-day return window for all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place your items in their original packaging, ensuring all tags are attached and the product is in new condition.

• 3.
  Print & Ship

  Download your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned gear, we will process your refund or exchange within 5 to 7 business days.