Frequently Asked Questions
Everything you need to know about your Caldwell gear and orders.
How long does shipping take for Caldwell equipment?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear sooner.
What is your return policy for worn sports apparel?
We offer a 30-day return policy. Items must be in original condition with tags attached. For hygiene reasons, base layers and swimwear cannot be returned once the packaging is opened.
Does Caldwell offer a warranty on professional-grade gear?
Yes, all Caldwell professional-grade equipment comes with a 1-year limited warranty against manufacturing defects to ensure you can perform at your peak.
How do I determine the right size for my protective equipment?
Each product page features a detailed 'Size Guide' button. We recommend measuring your dimensions carefully and comparing them to our charts to ensure a secure, athletic fit.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.